Everything You Need to Know About Broadcast in WhatsApp: A Complete Guide by WebMaxy

Broadcasting on WhatsApp has transformed how businesses and individuals communicate with multiple people simultaneously. Whether you're a business looking to send product updates or a professional who wants to deliver personalized information to multiple clients, WhatsApp broadcast is your go-to solution.
In this blog, we'll walk you through everything about broadcast in WhatsApp, including how to create a broadcast group in WhatsApp, how to send a broadcast message on WhatsApp, and how it differs from WhatsApp groups. We’ll also introduce how WebMaxy WhatsApp Commerce makes broadcasting even more powerful for businesses.
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What is a Broadcast in WhatsApp?
A broadcast in WhatsApp is a feature that lets you send a message to multiple recipients at once without creating a group chat. Unlike WhatsApp selling groups, where everyone can see each other’s replies, broadcast messages are delivered as individual chats to each recipient. This makes it perfect for personal and business use cases where privacy and personalization are crucial.
When you send a broadcast message in WhatsApp, the recipient sees it as a regular message from you. They won’t know it's part of a broadcast unless they’ve been informed, which helps maintain a more personal tone in communication.
What is a Broadcast Group in WhatsApp?
The term "broadcast group in WhatsApp" is often misunderstood. WhatsApp does not use the term “broadcast group” officially, but many people refer to a broadcast list as a broadcast group.
A broadcast list in WhatsApp is a saved list of recipients you can repeatedly send messages to. Unlike traditional WhatsApp groups, members of a broadcast list can’t see each other’s replies or interact with each other. They interact with you directly as if in a one-on-one chat.
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Benefits of Using WhatsApp Broadcast
Here are some key advantages of using the broadcast feature in WhatsApp:
Time-efficient communication: Send one message to hundreds of contacts at once.
Personalization: Messages appear as direct chats, enhancing the recipient's experience.
Privacy-focused: Unlike group chats, recipients don’t know who else received the message.
Higher engagement: People are more likely to open and respond to direct messages than group messages.
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How to Create Broadcast Group in WhatsApp (Broadcast List)
If you’re wondering how to create a broadcast group in WhatsApp, here’s a step-by-step guide for both Android and iOS:
For Android:
Open WhatsApp.
Tap on the three-dot menu (⋮) in the top-right corner.
Select “New broadcast”.
Choose the contacts you want to add (you can add up to 256 recipients).
Tap the green checkmark.
Now, type and send your message.
For iPhone:
Open WhatsApp.
Go to the “Chats” tab.
Tap “Broadcast Lists” on the top left.
Tap “New List”.
Select the contacts.
Tap “Create”.
Compose your message and send.
That's how simple it is to create a new broadcast in WhatsApp.
How to Send Broadcast Message on WhatsApp
Once your list is created, sending a broadcast message on WhatsApp is easy. Just open the list, type your message, and hit send. The message will be delivered individually to each contact on the list.
Important Note: To receive your broadcast, the recipients must have your number saved in their contacts. Otherwise, the message won’t be delivered to them. This is WhatsApp’s way of controlling spam and maintaining trust.
Difference Between WhatsApp Group and Broadcast
Feature
WhatsApp Group
WhatsApp Broadcast
Message Visibility
Visible to all group members
Sent as individual chats
Privacy
Low (everyone sees replies)
High (private 1-on-1 communication)
Replies
Seen by all
Seen only by the sender
Ideal For
Group discussions, collaboration
Announcements, marketing messages
Use Cases of WhatsApp Broadcast for Businesses
Businesses use broadcast message WhatsApp features for a wide variety of purposes:
Sending promotional offers or discounts
Sharing product updates
Sending appointment reminders
Conducting surveys or feedback requests
Following up with leads or customers
However, managing broadcasts manually can become a challenge, especially if you have thousands of customers. That’s where a solution like WebMaxy WhatsApp Commerce comes in.
Automate Broadcasts with WebMaxy WhatsApp Commerce
WebMaxy WhatsApp Commerce takes the native broadcast capabilities of WhatsApp to the next level. With our platform, businesses can:
Send broadcasts to unlimited customers without saving contacts manually
Create automated drip campaigns
Personalize each message dynamically using customer data
Schedule broadcasts ahead of time
Track delivery, read status, and response rates
Use WhatsApp API to scale communications
If you're looking to scale and automate your broadcast message in WhatsApp, WebMaxy offers the ideal business solution.
Why Choose WebMaxy for WhatsApp Broadcasting?
Here are some reasons why businesses prefer WebMaxy for their WhatsApp broadcasting needs:
✅ No manual list creation
✅ No contact-saving limitation
✅ Unlimited broadcasting (via WhatsApp Business API)
✅ Deep analytics and tracking
✅ WhatsApp CRM Integration & WhatsApp marketing tools marketing tools
✅ Verified WhatsApp Green Tick setup support
Whether you're a small business or an enterprise, WebMaxy helps you communicate effectively and efficiently using WhatsApp’s most powerful features.
Final Thoughts
Understanding broadcast in WhatsApp is crucial for anyone looking to streamline communication, especially in business. The feature offers the power to send personalized messages at scale—without the noise of group chats.
From how to create broadcast group in WhatsApp to how to send broadcast message on WhatsApp, we've covered the essentials. And for businesses that need more than what the native app offers, WebMaxy WhatsApp Commerce is the perfect solution to level up your communication strategy.
Ready to simplify and scale your WhatsApp communication?
👉 Get started with WebMaxy WhatsApp Commerce today!
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