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Turn Conversations to Conversions with WhatsApp Business in 2025

Adam wilson
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In today’s fast-paced digital age, staying connected with customers is key to business success. WhatsApp Business has emerged as one of the most powerful communication tools for small, medium, and even large enterprises.  

With over 2 billion users worldwide, WhatsApp is no longer just a personal messaging app — it's a hub for customer engagement, support, and commerce. 

In this blog by WebMaxy, we’ll explore the key features of WhatsApp Business, how to use WhatsApp Business Web, understand the WhatsApp Business Premium price, and learn how to backup WhatsApp Business data effectively. 

Register here for more details: https://accounts.webmaxy.co/whatsapp-commerce/register 

What is WhatsApp Business? 

WhatsApp Business is a free-to-download app built specifically for small business owners. It allows businesses to connect with customers through a dedicated platform, helping them showcase products, automate responses, organize chats, and boost engagement. 

WhatsApp offers two main solutions for businesses: 

  1. WhatsApp Business App – Ideal for small businesses. 

  1. WhatsApp Business API – Best suited for medium to large businesses looking for WhatsApp automation, bulk messaging, and WhatsApp CRM integration. WebMaxy WhatsApp Commerce helps you get started with the API smoothly. 

Why Use WhatsApp for Business? 

Using WhatsApp for Business opens up endless possibilities. Here's why it's a smart move: 

  • Global Reach: Communicate with a massive global user base. 

  • Personalized Interactions: Send tailored messages, catalogs, and offers. 

  • Rich Messaging: Share videos, images, locations, PDFs, and more. 

  • Automation: Auto replies and chatbots for instant responses. 

Whether you are a D2C brand, an eCommerce seller, or a service provider, WhatsApp Business provides a unified platform for sales, support, and marketing. 

WhatsApp Business Premium Price: What to Expect 

WhatsApp recently introduced WhatsApp Business Premium — a subscription-based offering for businesses that want to unlock more advanced features such as: 

  • Custom business email address 

  • Multi-device support for team members 

  • Clickable product catalogs 

  • Enhanced analytics and tools 

The WhatsApp Business Premium price varies by region but typically starts at around $4 to $25/month, depending on the number of devices and features. 

🛠️ Tip: Instead of managing the platform on your own, businesses can partner with official WhatsApp API provider like WebMaxy WhatsApp Commerce to get enterprise-level features, WhatsApp campaign tools, and support at competitive pricing. 

Find WebMaxy’s Pricing Plans Here: https://accounts.webmaxy.co/whatsapp-commerce/plan 

WhatsApp Business Web: Manage Your Business from Desktop 

Many business owners prefer working from a desktop or laptop — that’s where WhatsApp Business Web comes in handy. 

With WhatsApp Business Web, you can: 

  • Send and receive messages in real-time. 

  • Access customer conversations through a bigger screen. 

  • Upload documents and media easily. 

  • Manage customer support without picking up your phone. 

To use WhatsApp Business Web: 

  1. Visit: web.whatsapp.com 

  1. Open your WhatsApp Business app. 

  1. Tap the 3-dot menu > "Linked Devices" > "Link a Device." 

  1. Scan the QR code on your desktop screen. 

  1. You're ready to go! 

💡 Pro Tip: For teams, WebMaxy WhatsApp Commerce offers advanced multi-agent login and role-based access — perfect for support and sales teams working remotely. 

How to Backup WhatsApp Business: A Complete Guide 

Backing up your data is crucial. Customer chats, transaction histories, and product inquiries are valuable — losing them can be costly. 

Why is WhatsApp Business Backup Important? 

  • Prevent data loss from accidental deletion or phone damage. 

  • Restore chats when switching to a new device. 

  • Comply with data retention policies. 

  • Maintain business continuity. 

How to Backup WhatsApp Business on Android: 

  1. Open WhatsApp Business App. 

  1. Tap the 3-dot menu > Settings > Chats > Chat Backup

  1. Select Google Account for backup. 

  1. Tap “Back Up” to start immediately. 

  1. Set auto-backup frequency: Daily, Weekly, or Monthly. 

How to Backup WhatsApp Business on iPhone: 

  1. Open WhatsApp Business App. 

  1. Go to Settings > Chats > Chat Backup

  1. Tap “Back Up Now” to start manual backup. 

  1. Use iCloud for automatic backups. 

Restoring WhatsApp Business Backup: 

  • When reinstalling the app, after phone number verification, WhatsApp will prompt you to restore from your Google Drive or iCloud backup. 

  • Tap “Restore” and wait until the process is completed. 

Contact Us: https://www.webmaxy.co/contact/ 

Common Issues with WhatsApp Business Backup 

Here are some problems users face while trying to backup WhatsApp Business

  • Backup stuck at a percentage. 

  • Insufficient cloud storage (Google Drive or iCloud). 

  • Network connectivity issues. 

  • Wrong Google or iCloud account selected. 

Fixes: 

  • Ensure stable Wi-Fi connection. 

  • Check available storage on the cloud. 

  • Use the correct cloud account linked to the app. 

  • Update WhatsApp Business to the latest version. 

Why WebMaxy is the Best Companion for Your WhatsApp Business Journey 

WebMaxy WhatsApp Commerce is an all-in-one solution designed to amplify the power of WhatsApp for your business. 

Features: 

✅ Easy WhatsApp API integration 
✅ Automated WhatsApp campaigns and chat flows 
✅ In-depth analytics and engagement tracking 
WhatsApp Catalogue management and product sharing 
✅ Chatbots and CRM integration 
✅ Bulk messaging and multi-agent support 

WebMaxy helps you do more with WhatsApp. Whether you're running personalized campaigns, engaging with leads, or offering 24/7 customer support — our platform ensures you scale efficiently. 

Final Thoughts 

Using WhatsApp for business is no longer optional — it’s a must for brands that want to stay relevant, responsive, and customer-first.  

From understanding the WhatsApp Business Premium price to mastering WhatsApp Business Web, and knowing how to backup WhatsApp Business data, everything plays a role in your brand’s digital success. 

With WebMaxy WhatsApp Commerce, you can unlock the full potential of WhatsApp Business. Ready to upgrade your customer experience? 

👉 Get started with WebMaxy WhatsApp Commerce today! 

Book a Demo: https://calendly.com/webmaxy/30min 


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