020-3657-6653 How much does it cost to cancel a flight with Etihad?

If you are overly concerned about the cost you may incur on cancelling a flight, you should bear in mind that Etihad facilitates your travel. Except for Basic Economy, all tickets can be cancelled by paying a cancellation fee. All tickets booked directly through the airline can be cancelled online. A ticket handling fee of $30 is charged from passengers if you cancel a ticket through global contact center of Etihad. In this HolidayGlobes blog, we will offer you further details on the charges you may incur for an Etihad flight change.

Can we get a full refund on Etihad flight cancellation?

Etihad will offer you a full refund only if you were not able to complete your journey. You can ask for a full refund if a close relative passes away or if a weather disruption has prevented your travel. Voluntary cancellation of a flight within 24 hours of the booking for flights that are not less than 7 days away will also provide you with a full refund. Here are the various scenarios where you will not get a full refund.

·         Change or cancel a Basic Economy ticket - No refund is given under Etihad flight change policy because these tickets cannot be changed.

·         No-show - You will not get refund if you don’t cancel or change a flight up to 4 hours before the departure.

·         Changing or cancelling a Guest Seats booked with miles. – They cannot be changed within 7 days of the departure. If you cancel it up to 1 day before the departure, you may get a 75% refund.   

Not getting a refund or reissuance of a third-party Etihad ticket may result in a no-show. You can call the airline or HolidayGlobes on +44-203-780 8204 or +44-203-657-6653 to know the process of changing or cancelling a third-party ticket.

Does Etihad permit me to change or cancel my flight?

Yes, Etihad will permit you to change or cancel your flight if you have booked a flexible ticket. Comfort and Deluxe bookings in Economy and Business are the most flexible. You can reschedule these tickets as many times as you like by paying Etihad change flight fees and the fare difference if the recalculated ticket price is higher. A ticket which has been upgraded after you make a bid can also be changed or cancelled. Here are some things you must bear in mind about cancelling or changing Etihad tickets.    

·         Cancel or change a GuestSeat booked with miles - You can pay an Etihad flight change fee of $40 to change up to 7 days before the departure. Cancelling within 1 day of departure will result in forfeiture of the entire ticket value.

·         No-show fee - You will have to pay a no-show fee when you do not cancel or change a Comfort or Deluxe ticket within 4 hours of the departure.

Following an update in Etihad flight change policy last year the no-show fee will be included in the change fee if you change a ticket within 4 hours of the departure. You can call the airline or HolidayGlobes on +44-203-780-8204 or +44-203-657-6653 for assistance with cancelling or rebooking an Etihad ticket.